Privacy Policy

1. Who We Are

DBBuilder Corp ("DBBuilder," "we," "us," or "our") is a technology holding company and consulting group. This Privacy Policy applies to information collected through our website at www.dbbuilder.ai and through our professional service engagements.

Our privacy contact is: [email protected].

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Contact information: name, email address, phone number, and company name when you submit our contact form or communicate with us.
• Project information: details about your project, technical requirements, or business goals that you share during the inquiry process.
• Client account information: billing address, payment details (processed by our payment processors — we do not store full card numbers), and contract documents for active engagements.
• Communications: content of emails, messages, or calls you have with our team.

2.2 Automatically Collected Information

When you visit our website, we may automatically receive:

• Log data: IP address, browser type and version, pages visited, time and date of visit, and referring URL.
• Device information: operating system, device type, and screen resolution.
• Cookies and similar technologies: see Section 6 for details.

2.3 Information from Third Parties

We may receive information about you from business partners, referral sources, or publicly available sources such as LinkedIn, if you are a professional contact or prospective client.

3. How We Use Your Information

We use your personal information to:

• Respond to inquiries and communicate with you about potential engagements;
• Deliver and manage our professional services;
• Send service-related communications, invoices, and project updates;
• Improve our website and service offerings;
• Comply with legal obligations;
• Protect the security and integrity of our services;
• With your consent, send you relevant marketing communications about our services.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing (EEA/UK)

If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal data is:

• Contract: processing necessary to fulfill a service engagement or respond to a pre-contractual inquiry.
• Legitimate interests: communicating with prospects, improving our services, and maintaining security.
• Consent: for optional marketing communications.
• Legal obligation: processing required by applicable law.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers: third parties who assist us in operating our business (email delivery, cloud infrastructure, payment processing). These providers are contractually bound to use your data only for the services they provide to us.
• Professional advisors: attorneys, accountants, and insurers as necessary.
• Law enforcement or regulatory bodies: when required by law, court order, or to protect the rights and safety of DBBuilder or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected individuals.

Portfolio brands within the DBBuilder group may share certain operational infrastructure but maintain separate data practices appropriate to their specific products.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Maintain session state and site functionality;
• Analyze aggregate traffic patterns and page performance;
• Remember your preferences.

We use analytics tools that collect anonymized or aggregated data. We do not use cross-site tracking for advertising purposes.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Most browsers allow you to refuse cookies, delete stored cookies, and receive notifications when cookies are set.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, maintain business records as required by law, resolve disputes, and enforce agreements. Inquiry data for prospects who did not become clients is typically retained for 24 months. Client data is retained for a minimum of 7 years to satisfy financial and legal record-keeping requirements.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption in transit (TLS), access controls, and secure hosting infrastructure.

No method of internet transmission or electronic storage is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately at [email protected].

9. Your Rights

Depending on your location, you may have the right to:

• Access: request a copy of the personal information we hold about you;
• Correction: request correction of inaccurate or incomplete information;
• Deletion: request deletion of your personal information, subject to legal retention requirements;
• Portability: receive your data in a structured, machine-readable format;
• Objection: object to processing based on legitimate interests;
• Withdrawal of consent: withdraw consent at any time for consent-based processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days (or sooner, as required by applicable law). We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights.

DBBuilder does not sell personal information. To submit a verifiable consumer request, contact us at [email protected] or use our Contact Form.

11. International Data Transfers

DBBuilder is based in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. We take appropriate safeguards to protect your information in accordance with applicable law.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. For material changes, we will provide additional notice (such as email notification to active clients).

14. Contact Us

For privacy-related inquiries, rights requests, or to report a concern, contact:

• Email: [email protected]
• General: [email protected]
• Contact Form: dbbuilder.ai/contact